Why Was This Roof Insurance Claim Denied... Then APPROVED?

At first, the claim for hail damage on this roof was denied by the insurance adjuster. Then, a couple of weeks later, the same insurance company approved the claim for a full roof replacement. Why did the same insurance company first deny this claim for hail damage and then approve it?
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Homestead Roofing, Inc is a licensed and fully-insured roofing contractor in Colorado Springs, Colorado and serving homeowners in Colorado Springs, Fountain, Falcon, Peyton, Manitou Springs, and other surrounding communities.

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